![]() ![]() ![]() 59% of consumers unintentionally enrolled in a subscription plan or service, recurring payment plan, or other automatically renewing plan that billed them when they thought they made a one-time purchase.The statistical data from this survey concluded that over the past four years: Coupled with past enforcement efforts, the announcement sends a clear message that the OAG is prepared to take additional enforcement actions against companies marketing auto-renewal services that do not comply with the law.ĪG Ferguson engaged a consulting firm to survey Washingtonians to better understand consumer experiences with recurring charges and hidden fees. ![]() The press release encouraged consumers to file complaints with AG Ferguson’s office (OAG). On October 10, Washington Attorney General Bob Ferguson issued a consumer alert, sharing a consumer survey that revealed 59% of Washingtonians may have unintentionally enrolled in subscription plans. ![]()
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